1 hour ticket response
Cloudcroft Online’s team of technical support engineers is devoted to delivering quick answers to each of your queries. We will examine your customer support ticket immediately after it has been delivered and will reply with a solution to your problem within less than 1 hour after the ticket submission. In fact, our average technical support ticket response time is 20 minutes.
An Exceptional Help Desk Service
Each member of our technical support staff has several years of experience in the shared hosting business and most of them have been with us for at least five years. They all are eager to answer all your requests in the most efficient manner possible.
An Easy–to–Navigate Help Section
In the Website Control Panel you will find an easy–to–navigate Help Center section where you can get quick tips on how you can use our services. You can find the answers to your inquiries in the F.A.Q. repository, see more information in the web hosting account management articles or check the instructional video tutorials.